Dr. Sandeep Kumar Jha
Orthopaedic & Joint Care Specialist
Siliguri, West Bengal, India
Introduction
Dr. Sandeep Kumar Jha is committed to protecting the privacy and confidentiality of all patients and website visitors. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact our clinic.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
A. Personal Information
• Name
• Phone number
• Email address
• Address
• Date of birth
• Medical history shared during consultation or through contact forms
B. Non Personal Information
• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data
How We Use Your Information
Your information may be used for:
• Booking and managing appointments
• Responding to inquiries
• Providing medical consultation and follow up care
• Improving website functionality and user experience
• Sending health related updates if subscribed
• Legal and regulatory compliance
We do not sell, rent or trade your personal information to third parties.
Medical Confidentiality
All medical information shared during consultation is treated as strictly confidential. Patient records are maintained securely in accordance with applicable medical ethics and healthcare regulations in India.
Medical details are disclosed only:
• With patient consent
• When required by law
• For emergency medical purposes
Data Security
We implement appropriate technical and organisational security measures to protect your data from:
• Unauthorized access
• Loss or misuse
• Alteration or disclosure
However, no online system is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security of information transmitted over the internet.
Cookies and Tracking Technologies
Our website may use cookies and analytics tools to:
• Improve user experience
• Understand visitor behaviour
• Analyse website traffic
You can disable cookies through your browser settings if preferred.
Third Party Links
Our website may contain links to third party websites such as hospitals, medical resources or Google Maps. We are not responsible for the privacy practices of external websites.
Patient Rights
As a patient or website visitor, you have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent for data usage
• Request deletion of personal information where legally permitted
To exercise these rights, contact us using the details provided below.
Online Consultation Disclaimer
Information provided through this website does not constitute a complete medical diagnosis. Online communication should not replace physical examination where required.
In case of emergency, please visit the nearest hospital immediately.
Children’s Privacy
Our services are not directed toward individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal data from minors without proper consent.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions regarding this Privacy Policy, you may contact:
Dr. Sandeep Kumar Jha
Maharaja Agrasen Hospital
Fulbari Mukta Nursing Home
Shiv Mandir, Siliguri
West Bengal, India
Phone: +91 7047608858
Email: dr.sumithelpdesk@gmail.com